At Al Huda Quran Academy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, store, and manage personal information when you visit our website, contact us, request information, book a trial class, or use our online Quran and Islamic education services.
Our aim is to provide a safe, trustworthy, and transparent learning environment for children, adults, sisters, and families in the UK and other countries we serve.
By using our website or contacting Al Huda Quran Academy, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Al Huda Quran Academy provides online Quran and Islamic education through qualified male and female teachers. Our services may include Quran reading, Tajweed, Quran memorization, Noorani Qaida, Islamic Studies, Ijazah-related learning, and other Quran education programs.
For the purpose of this Privacy Policy, “Al Huda Quran Academy,” “we,” “us,” and “our” refer to the organisation operating this website and providing these services.
Website: https://alhudaquran.org/
Contact: +44 7877 172145
Email: [[email protected]]
Business Address: [High Street, Birmingham, United Kingdom]
If you have any questions about this Privacy Policy or how we handle personal information, you can contact us using the details above.
Information We Collect
We only collect information that is reasonably necessary to respond to enquiries, arrange classes, communicate with students or parents, and provide our services.
Depending on how you interact with us, we may collect information such as your name, email address, telephone or WhatsApp number, country or general location, preferred course, preferred class timings, teacher preference, and other information that you voluntarily provide through our website or communication channels.
When a parent or guardian contacts us regarding a child, we may also receive information that is necessary to arrange and manage the child’s Quran or Islamic education. We aim to collect only information that is relevant to providing the requested service.
We may also receive information contained in messages, enquiries, feedback, or other communications that you send to us.
Information Collected Automatically
When you visit our website, some technical information may be collected automatically through your browser, hosting provider, analytics tools, or similar technologies.
This may include your IP address, browser type, device type, operating system, pages visited, approximate location, referring website, time spent on pages, and general information about how visitors use our website.
This information helps us understand website performance, improve user experience, identify technical problems, maintain website security, and understand which pages are useful to visitors.
We do not use ordinary website analytics to identify you personally unless the information is lawfully combined with other information for a specific purpose.
How We Use Your Personal Information
Al Huda Quran Academy may use personal information for the following purposes:
To respond to your enquiries and requests for information.
To arrange free trials, assessments, or introductory sessions where offered.
To arrange Quran or Islamic Studies classes according to your requirements.
To communicate with students, parents, or guardians about class schedules, teachers, lessons, cancellations, changes, and other service-related matters.
To understand your course requirements and help match you with a suitable teacher.
To provide and manage our online education services.
To maintain records necessary for administration and service management.
To process payments and maintain appropriate financial records where applicable.
To improve our website, courses, teaching process, and customer experience.
To protect our website, systems, teachers, students, and users from fraud, misuse, spam, or security threats.
To comply with applicable legal and regulatory requirements.
We do not collect personal information simply because it is available. We aim to use information only where there is a genuine and appropriate reason to do so.
Communication Through Phone, WhatsApp, and Email
When you provide your telephone number, WhatsApp number, or email address, we may use it to contact you regarding your enquiry, trial class, registration, timetable, teacher, course, or other service-related matters.
For example, if you request an online Quran class, our administration team may contact you to understand your requirements, discuss available timings, arrange a trial class, or provide information needed to start your lessons.
Service-related communication is different from promotional marketing. We do not want to send unnecessary promotional messages.
If you receive marketing communications from us and no longer wish to receive them, you can contact us and request that such communications stop, subject to any communication we are legally required or reasonably entitled to send.
Our Lawful Bases for Processing Information
Where UK data protection law applies, we process personal information using an appropriate lawful basis.
Depending on the circumstances, this may include:
Consent: Where you have freely given permission for us to use your information for a specific purpose, such as certain forms of marketing or non-essential cookies.
Contract or steps before a contract: Where processing is necessary to provide the services you request, arrange classes, manage your enrolment, or take steps at your request before providing services.
Legitimate interests: Where processing is reasonably necessary for the operation, security, administration, improvement, and management of our website and services, provided that these interests do not override your rights and freedoms.
Legal obligations: Where we need to process or retain information to comply with a legal or regulatory requirement.
The appropriate lawful basis depends on the particular circumstances and the purpose for which information is being processed.
Children’s Privacy
Al Huda Quran Academy provides Quran and Islamic education for children, so protecting children’s information is especially important to us.
Where a child is enrolled or a parent or guardian makes an enquiry on behalf of a child, we may collect information necessary to arrange and provide the requested educational service.
We encourage parents and legal guardians to supervise their children’s use of online services and to contact us if they have any concerns about information relating to their child.
We do not intentionally collect unnecessary personal information from children. We aim to keep children’s information limited to what is reasonably required for educational administration, communication, class scheduling, progress management, and the delivery of services.
Where consent is required by applicable law, we will seek it from the appropriate parent or legal guardian.
Information About Students and Parents
For students receiving online Quran or Islamic education, we may need certain information to manage classes effectively.
This may include the student’s first name, age or age group, course requirements, preferred class timings, teacher preference, learning level, and information necessary for lesson administration.
Parents or guardians may also provide their own contact information so that we can communicate regarding their child’s classes.
We do not ask for sensitive information unless there is a genuine and lawful reason to do so.
Online Classes and Teaching Platforms
Our classes may be delivered using third-party online communication or video-conferencing platforms.
If a third-party platform is used for teaching, you may be required to use that platform according to its own terms and privacy policy.
Al Huda Quran Academy does not control how an independent third-party platform processes information under its own policies. We therefore recommend reviewing the privacy information of any platform before using it.
We will only request or use information from such platforms where it is reasonably necessary for delivering or managing the online learning service.
When We Share Personal Information
We respect the confidentiality of student, parent, and visitor information.
We may share limited personal information with trusted service providers where doing so is reasonably necessary to operate our website or provide our services.
Depending on our actual website and business setup, these providers may include website hosting providers, communication providers, email services, payment processors, analytics providers, online teaching or video-conferencing platforms, technical support providers, and professional advisers.
Where appropriate, we expect service providers handling personal information on our behalf to protect that information and use it only for authorised purposes.
We do not sell your personal information to third parties.
We may also disclose information where required by law, legal proceedings, court orders, regulatory authorities, or where disclosure is reasonably necessary to protect the rights, safety, security, or property of Al Huda Quran Academy, our students, teachers, users, or others.
Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help a website remember preferences, operate correctly, improve performance, understand visitor behaviour, and provide certain features.
Some cookies may be necessary for the website to function properly. Other cookies, such as certain analytics or marketing cookies, may require your consent under applicable law.
Where required, we will provide appropriate information and choices regarding non-essential cookies.
You can also manage or restrict cookies through your browser settings. However, disabling certain cookies may affect how parts of the website operate.
UK guidance states that visitors should be informed about cookies and that non-essential cookies generally require appropriate user agreement.
Website Analytics
We may use analytics tools to understand how visitors use our website.
Analytics information may help us understand which pages receive visits, how users navigate the website, whether pages perform correctly, and how we can improve the website.
Where an analytics service uses cookies or similar technologies that require consent, we will seek consent as required by applicable law.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, while we take reasonable steps to protect information, we cannot guarantee absolute security of information transmitted through the internet.
If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, and respond to the incident.
How Long We Keep Personal Information
We do not keep personal information for longer than reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law.
The appropriate retention period may depend on the type of information, why we collected it, whether you remain a student or customer, our legal obligations, accounting requirements, dispute resolution needs, and legitimate business requirements.
When information is no longer required, we aim to securely delete it, anonymise it, or otherwise dispose of it appropriately.
International Data Transfers
Because online education and digital services can involve providers operating in different countries, some personal information may be processed or stored outside the UK.
Where applicable UK data protection law requires safeguards for an international transfer, we will take appropriate steps to ensure that personal information receives an appropriate level of protection.
This may include using approved contractual safeguards or other legally recognised transfer mechanisms.
Your Data Protection Rights
Depending on your circumstances and applicable law, you may have rights regarding your personal information.
These may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of information in certain circumstances, request restriction of processing in certain circumstances, object to certain processing, request data portability where applicable, and withdraw consent where processing is based on consent.
You may also have the right to complain to the relevant data protection authority.
If you wish to exercise a data protection right, please contact us using the details provided in the Contact Us section of this Privacy Policy.
We may need to verify your identity before completing certain requests. We will handle valid requests in accordance with applicable data protection law.
Your Right to Withdraw Consent
Where we process your personal information on the basis of consent, you may withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.
Please note that certain information may still need to be retained or processed where we have another lawful basis or are legally required to do so.
Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
These third-party websites operate independently from Al Huda Quran Academy and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
Marketing Communications
We may occasionally communicate with existing or prospective customers about our courses, services, educational updates, or relevant offers where permitted by applicable law.
Where consent is required for marketing, we will seek appropriate consent.
You can ask us to stop sending marketing communications at any time.
Service-related messages, such as information about a booked class, timetable, account, payment, or important service change, may still be sent where necessary.
Accuracy of Your Information
We rely on the information provided by you to communicate effectively and provide our services.
You should therefore provide accurate and up-to-date information and inform us if your contact details change.
If you believe information we hold about you is inaccurate or incomplete, please contact us so that we can review and correct it where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or data protection practices.
When we make significant changes, we may update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice.
We encourage visitors, parents, students, and customers to review this page periodically so they remain aware of how their information is handled.
The ICO also recommends reviewing and updating privacy information when an organisation’s processing activities change.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to understand how your information is used, or wish to exercise an applicable data protection right, please contact Al Huda Quran Academy.
Al Huda Quran Academy
Website: https://alhudaquran.org/
Phone / WhatsApp: +44 7877 172145
Email: [[email protected]]
Address: [High Street, Birmingham, United Kingdom]
We aim to respond to privacy-related enquiries within a reasonable period and in accordance with applicable data protection requirements.
Complaints
If you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can investigate and try to resolve the issue.
If you are located in the UK and remain dissatisfied, you may also have the right to raise your concern with the Information Commissioner’s Office (ICO) or another relevant supervisory authority.
Our Commitment to Privacy
At Al Huda Quran Academy, we understand that parents and students need to feel confident when choosing an online Quran education provider.
We therefore aim to handle personal information responsibly, collect only information that is reasonably needed, communicate transparently, protect information through appropriate safeguards, and respect the rights of our students, parents, teachers, and website visitors.
Your trust matters to us, and protecting your privacy is an important part of providing a safe and professional online learning experience.